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Real Estate News Releases
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(EstateNewsWire.com, June 21, 2012 ) San Jose, CA – De Anza Appliance Repair San Jose has raised the bar on quality service and customer satisfaction by addressing common complaints and coming up with a solution. Two of the most common issues are service technicians showing up late and not being able to fix the problem that day.
De Anza Appliance Service (http://www.deanzaappliance.com/) makes every effort to arrive at the time promised. They begin by scheduling service in two 4-hour windows, 8am – 12:30pm or 12:30pm to 5pm. On the day of service, they are able to reduce the time frame to a 2-hour window for the customer’s convenience.
The service technician will call the customer when they are on their way or if they are going to be late. When the service technician sees that he is running behind schedule, he calls the customer in advance so they are not waiting around. If the customer is at work, the technician will call 30 minutes before arriving so they can meet them at the repair location.
In many cases, parts need to be ordered and can take several days to arrive before the appliance can be repaired. De Anza Appliance pre-screens all their calls so they can order the parts in advance before going out. If the customer approves the estimate they can fix it on the spot, the same day. Of course it is impossible to pre-screen sight unseen for every appliance problem, but they make every effort to do so. It benefits both the customer the company when they can complete the job on their first visit.
De Anza Appliance Repair offers convenient scheduling 6 days a week and their professional staff communicates with the customer throughout the entire process. They take pride in their high first-time appliance repair rate to reduce the stress and anxiety of the customer who counts on their appliances to function.
De Anza Appliance Parts & Service, Inc is licensed by the State of California for appliance repair and fully insured. Technicians are prepared to provide certificates of insurance upon request.
De Anza Appliance Repair serves residents, property managers and several major appliance manufacturers in the San Jose area. Appliance service technicians can quote a price for repair upfront because they charge by the job, not by the hour. All appliance repair services come with a 90-day warranty. Visit http://www.appliancerepairservicesanjose.com/ to learn more.
About De Anza Appliance Parts and Service:
De Anza Appliance Parts & Service, Inc has been in business since 1972, providing expert appliance repair in San Jose neighborhoods. The family owned and operated business has become the premier appliance service provider in the area with experience technicians who have been with the company for at least 10 years. The mission of De Anza Appliance Repair is to provide prompt, efficient and quality service to customers at a fair and competitive price and to insure their continued satisfaction throughout the useful life of the appliance.
Contact:
Roger Boucher or David Schick
De Anza Appliance Parts & Service, Inc.
20480 Pacifica Dr; Suite E1
Cupertino, CA 95014
Tel: 408-996-9111
Email: deanzaappliance@comcast.net
Order Parts 1-800-835-8056
This press release was submitted by Right Now Marketing Group, LLC
De Anza Appliance Parts & Service, Inc
Roger Boucher or David Schick
408-996-9111
deanzaappliance@comcast.net
Source: EmailWire.Com 
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